Your Trusted Partner.
For International Trade.

Import & Export Customs Clearance

When goods arrive at Rotterdam, Maasvlakte, or Amsterdam Airport Schiphol, they must be presented to Dutch Customs before release into free circulation. Clearways manages every step of this process on your behalf — from the initial Entry Summary Declaration (ENS) through to the Single Administrative Document (SAD/C88) and final release. We also offer a proper solution for your shipments with the requirement of Limited Fiscal Representation (LFR), enabling non-EU businesses to import into the Netherlands without establishing a local VAT entity. We work directly in the Dutch Customs IT systems (AGS/DMS) and maintain real-time contact with the Douane to resolve any queries or inspections without delay.

• Import declarations (H1) lodged in AGS/DMS within hours of vessel arrival
• Export declarations and ECS (Export Control System) management
• Limited Fiscal Representation (LFR) — VAT and duty deferment for non-EU importers
• Coordinated physical inspections and sampling with minimum cargo downtime
• Post-clearance amendment and voluntary disclosure management

Container stack awaiting clearance

Tariff Classification

Tariff classification is one of the most consequential decisions in any import operation. Selecting the wrong Harmonised System (HS) code can result in overpaid duty, underpaid duty subject to post-clearance recovery, anti-dumping exposure, import prohibitions, or licensing requirements you were unaware of. Clearways provides binding and advisory classification opinions backed by the EU Combined Nomenclature (CN) and the WCO Explanatory Notes. For complex or novel products, we submit Binding Tariff Information (BTI) applications with the Dutch Customs authority on your behalf, giving you legal certainty valid across all EU member states for three years.

• Classification to 8-digit EU Combined Nomenclature level
• BTI (Binding Tariff Information) application and management
• Anti-dumping and countervailing duty exposure assessment
• Commodity code review for existing product portfolios
• EU TARIC measures check — quotas, suspensions, end-use reliefs

Classification analysis and advisory

Transit

Goods arriving in the Netherlands are not always destined for a Dutch importer. Many shipments need to move onward to Germany, Belgium, Poland, or beyond before being declared for import. Clearways opens T1 (external transit) and T2 (internal transit) movements on behalf of your logistics chain using DVA, acting as principal or representative, and ensures guarantees are in place to cover duty liability during transit. For requests toward the European Islands, we can offer T2LF document registrations and T2L documents for any kind of transshipment goods. We monitor each movement through to discharge at the destination customs office.

• T1 and T2 transit declarations via DVA
• T2L and T2LF document registrations for European Islands and transshipment goods
• Comprehensive guarantee management and transit security lodging
• Cross-border movement coordination for road, rail, and short-sea
• Proactive monitoring and incident management for delayed or diverted consignments

Rail freight at Rotterdam terminal

Origin Certificates & EUR.1

The EU has preferential trade agreements with over 70 countries, including Japan, Canada, South Korea, Singapore, and the UK. These agreements reduce or eliminate import duties — but only if the goods meet the rules of origin criteria and the correct proof of origin is presented at the time of import. Clearways prepares and lodges EUR.1 Movement Certificates, Certificates of Origin, supplier declarations, and REX (Registered Exporter) statements. We assess origin eligibility for your products, advise on substantial transformation rules, and ensure documentation is correctly completed so that preferential rates are reliably applied at every import.

• EUR.1 Movement Certificate preparation and endorsement via Chamber of Commerce
• Generalised Scheme of Preferences (GSP) Form A documentation
• Supplier declarations and long-term supplier declarations for EU exporters
• REX (Registered Exporter) registration and management
• Rules of origin analysis for manufactured and processed goods

EU trade gateway — Port of Rotterdam

AEO & Compliance Advisory

Authorised Economic Operator (AEO) status is the EU's gold standard for supply chain security and compliance. AEO-certified businesses benefit from fewer physical inspections, priority treatment at borders, mutual recognition with non-EU partners including the UK, USA, and Japan, and eligibility for simplified customs procedures. Clearways guides importers through the AEO application process from initial gap analysis through to submission and post-authorisation audit readiness. We also provide ongoing compliance advisory — reviewing internal processes, training staff, responding to customs audits, and implementing risk management frameworks that keep your operation clean.

• AEO-C (Customs Simplifications) and AEO-S (Security & Safety) application support
• Gap analysis against AEO self-assessment questionnaire
• Internal customs compliance audits and remediation planning
• Response management for Dutch Customs post-clearance audits (RCV)
• Staff training programmes on customs procedures and compliance obligations

AEO process review and advisory

Dedicated Personal Support

The logistics industry is full of automated systems, offshore service centres, and account managers who have never filed a customs declaration themselves. Clearways is built differently. Every client is assigned a named customs specialist who manages their files directly and is reachable by phone, email, or WhatsApp during business hours. We maintain short communication lines by design — your contact knows your business, your commodity codes, your suppliers, and your timelines. When something unexpected happens at the border, you hear from us immediately, with a clear explanation and a proposed resolution — not a ticket number.

• Named customs specialist assigned to every client account
• Direct contact via phone, email, and WhatsApp — no switchboards
• Proactive shipment status updates without you needing to chase
• Dutch, English, German, and Turkish communication available
• Response to all urgent enquiries within 2 business hours

End-to-end visibility on your cargo